Bogota advances in innovation projects: access to credit and Care System

16·JUN·2022
Mayor Claudia López discussed these projects with the Bloomberg Philanthropies and Bloomberg Center for Public Innovation teams.
Bogota advances in innovation in challenges regarding access to credit and care Photo: Mayor's Office of Bogota
(L to R) Roland Persaud, Bloomberg Government Innovation; Mai-Ling García, Digital Director of the Bloomberg Center for Public Innovation; Claudia López, Mayor of Bogotá; Felipe Guzmán, Senior ICT Advisor; and Christian Klug, Ágata Manager.

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The Mayor of Bogotá, Claudia López, met this morning with the Bloomberg Philanthropies and Bloomberg Center for Public Innovation at Johns Hopkins University, to discuss the progress of the research currently being carried out by the Innovation Team (I-Team) in projects that seek to address some public challenges in Bogotá.

At the meeting, two projects were specifically discussed: access to credit for vulnerable populations and improving the collection, data processing and interoperability for the Care System to achieve greater efficiency and information for decision making in social services.

Regarding the first research, it was specified that it is currently in the information gathering phase. Field observation has been carried out in the marketplaces of the Restrepo, Fontibón and San Victorino neighborhoods, as well as in some banks; interviews have also been conducted with experts in financial education, startup managers, consumer analysts and marketplace workers.

Below is a tweet from Mayor Claudia López in which she provides more details of the meeting with the Bloomberg's teams:

 

 

These activities seek to understand the difficulties faced by the inhabitants of Bogota who apply for or access a formal loan. In the development of this research, two variables are being analyzed under Bloomberg's methodology: first, the route from the need for money and the loan application, and second, the formalization of the loan and the payment of the debt. The research expects to propose a solution based on public and social innovation in the coming months, and so far has incorporated stakeholder mapping, alternative redesign workshops, data analysis, among others.

The second research is related to the process of collecting information in the Care System's Care Blocks. For this analysis, observations were made in the neighborhoods of Kennedy, Engativá and Los Mártires. In addition, interviews were conducted with managers, coordinators and beneficiaries of the system, and actors were identified in order to define the routes of action. routes of action. 

"We are working to build a digital solution that will allow us to know in detail what services citizens receive in education, health and care, and systematize that information to improve the supply of these services especially for children and women caregivers," said the mayor.

It is important to point out that these investigations are being carried out with cooperation resources, following the announcement that Bogota was one of the six cities chosen to receive economic and technical support for three years to strengthen its innovation teams (i-teams). With this grant, the Colombian capital is implementing a capacity building plan for innovation, incorporating world-class experts, advancing in specialized training processes and creating a working group for digital transformation.

In November 2021, Bogota was selected as one of the most innovative cities and received a digital i-team grant from Bloomberg Philanthropies along with San Francisco (United States), Amsterdam (Netherlands), Mexico City (Mexico), Reykjavik (Iceland), Washington, D.C. (United States).